Job Details

Assistant Director of Admissions, Recruitment and Outreach
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Position Number: 5798197
Location: Santa Clara, CA
Position Type: Admissions/Enrollment

Assistant Director of Admissions, Recruitment and Outreach

Position Title:
Assistant Director of Admissions, Recruitment and Outreach

Position Type:
Regular

Hiring Range:

$61,100 - $70,250 annual; Compensation will be based on education, experience, skills relevant to the role, and internal equity.

Pay Frequency:
Annual
PURPOSE:

The primary responsibility for this position is to implement the recruitment and admissions strategies for all of the academic programs for the School of Engineering Graduate Program. Under the direct supervision of the (Dir of Enrollment Management or Dir of Graduate Programs), the manager of Recruitment and Outreach oversees operations required for achieving admissions and enrollment targets. These activities are expected to result in consistent enrollment of high-quality students and increased awareness of all school programs.

SPECIFIC RESPONSIBILITIES:

Outreach and Recruiting Efforts

Plan and execute all recruitment events including on-site and off-site information sessions, workshops, and yield events. Coordinate all efforts with the BS/MS 5-year students.
Develop and implement field representation through outreach programs, fairs, training seminars and presentations for recruitment and enrollment of students from targeted communities.
Maintain current and thorough knowledge of the university and degree programs represented, as well as the organization's sector and workforce.
Manage and update content for recruitment presentations including digital and print materials
Occasional travel during recruitment season.

Prospect and Lead Generation

Serve as the primary contact for prospective students (prior to application submission) through emails, phone calls and walk-in.
Responsible for creating a positive new student experience by building a relationship with prospective students.
Manage inquiries to achieve prompt contact and performance activity weekly goals; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based upon incompatible career goals.
Be knowledgeable of an answer questions regarding the Graduate Engineering Programs, degree requirements and application process.

C. Technology

Track prospects within SLATE CRM.
Create and manage all communication within Slate
Create and track events within Slate
Other duties as assigned.

Graduate Office Support

Assist with daily operations activities during busy times. Activities include meeting with students at all stages of the application process, providing resource help and assisting with file completion.
Other duties as assigned.

QUALIFICATIONS:

Knowledge and experience with higher education system software, experience with PeopleSoft, Slate and SQL, is highly desired.
Demonstrated excellent oral and written communication skills.
Team oriented individual with willingness to take initiative.
Strength of character, honesty, and integrity.
Ability to exercise judgment and maintain confidentiality.
Ability to see the "big picture" and have a global perspective.
Demonstrate an understanding of diverse cultures and a respect for those differences.
Ability to multi-task in a challenging and fast-paced environment, with a demonstrated ability to provide excellent customer service.
Commitment to understand and support Santa Clara University's distinctive Jesuit educational vision and willingness to model institutional values of competence, conscience, and compassion, in pursuit of its mission and goals.

Education:

Bachelor's degree required

Years of experience:

minimum of 3-5 years relevant work experience in a service-oriented function, preferably in a university setting.

1. Knowledge

Experience in administering and supervising all or portions of a college admissions and recruitment office.
Experience in the development, implementation, and evaluation of admissions and recruitment strategies, including the utilization of research and information technologies, strategic planning is essential.

2. Skills

Excellent oral and written communications skills.
Experience with SLATE preferred.
Strong expertise in graduate engineering program recruiting and application operations.
Exceptional time and project management skills
Over 2 years of hands-on experience using a student CRM system.

3 Abilities

Ability to work independently and set own priorities.
Ability to see the "big picture" and have a global perspective.
Ability to use sound judgement when working with diverse groups.
Ability to maintain high level of confidentiality.

PHYSICALDEMANDS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.

Considerable time is spent at a desk using a computer terminal.
May be required to travel to other buildings on the campus.
May be required to attend conference and training sessions within Bay Area or in- or out- of-state locations.
May be required to occasionally travel to outside customers, vendors or suppliers.

WORK ENVIRONMENT

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.

Typical office environment.
Mostly indoor office environment with windows.
Offices with equipment noise.
Offices with frequent interruptions.

EEO Statement

Equal Opportunity/Notice of Nondiscrimination

Santa Clara University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and California State laws, regulations, and executive orders regarding non-discrimination and affirmative action. Applications from members of historically underrepresented groups are especially encouraged. For a complete copy of Santa Clara University's equal opportunity and nondiscrimination policies, see https://www.scu.edu/title-ix/policies-reports/

COVID-19 Statement

The health and safety of the University community is a top priority. The University strongly recommends that all employees are fully vaccinated for COVID-19 as the vaccination and boosters are safe, effective tools that significantly minimize the chances of serious illness and hospitalization. Please contact Human Resources if you have any questions.

Telecommute

Santa Clara University is registered to do business in the following states: California, Nevada, Oregon, Washington, Arizona, and Illinois. Employees approved to telecommute are required to perform their work within one of these states.

Title IX of the Education Amendments of 1972

Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. Information about Title IX can be found at www.scu.edu/title-ix. Information about Section 504 and the ADA Coordinator can be found at https://www.scu.edu/oae/, (408) 554-4109, oae@scu.edu. Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).

Clery Notice of Availability

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website . To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

Americans with Disabilities Act

Santa Clara University affirms its commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the Department of Human Resources, and 408-554-5750 and request to speak to Indu Ahluwalia by phone at 408-554-5750 or by email at iahluwalia@scu.edu.

To view the full job posting and apply for this position, go to https://wd1.myworkdaysite.com/en-US/recruiting/scu/scu/job/Santa-Clara-CA/Assistant-Director-of-Admissions--Recruitment-and-Outreach_R5209