Job Details

Assistant Director for Organizational Development
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Position Number: 5663844
Location: Seaside, CA
Position Type: Business - Human Resources

Assistant Director for Organizational Development

University Corporation at Monterey Bay

Salary: $66,560.00 - $75,000.00 Annually

Job Number: 2024-00032

Location: CSUMB Main Campus- Seaside, CA

Department: Student Housing Residential Life (SHRL)

Description

Assistant Director for Organizational Development

Student Housing and Residential Life

Priority Screening Deadline: October 8, 2024, all positions are open until filled

The University Corporation at Monterey Bay ("Corporation"): The Corporation is constantly looking for motivated employees with great organization and teamwork skills to join our team. The Corporation is a non-profit institution that is related and affiliated with the California State University, Monterey Bay. The University Corporation at Monterey Bay is a nonprofit 501(c)(3) public benefits corporation that is a recognized auxiliary organization of California State University and was established in July 1994. The University Corporation's mission is to further the educational purposes of the University. The University Corporation at Monterey Bay is an equal opportunity employer and is committed to building a pluralistic university by hiring personnel with competencies and experience related to the regional and State Population. The University Corporation at Monterey is committed to a standard of excellence in the services it provides and in the quality of work expected of its employees.

The University: California State University, Monterey Bay is a mid-sized university in California's Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement, CSUMB is part of the nation's largest four-year public university system, California State University, which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students' lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB's sustainability goal is to be carbon neutral by 2030.

The Community: Monterey, with its moderate Mediterranean climate, is a diverse community on the picturesque central coast of California and rich in agriculture. Miles of beautiful beaches, spectacular mountain ranges, groves of redwoods, low-rolling foothills, and scenic valleys are characteristics that contribute to the quality of life enjoyed by over 432,000 residents and millions of visitors. Boasting such world-renowned attractions as the spectacular Big Sur Coast, Laguna Seca Raceway, 17-Mile Drive, Monterey Bay Aquarium, Cannery Row, the Steinbeck Center, the Monterey Jazz and Blues Festivals and Pebble Beach - possibly the world's most famous golf course, it's easy to see why so many choose to live here and an estimated four million visitors a year make the County of Monterey their destination of choice.

POSITION SUMMARY

Under the general direction of the Director of Student Housing and Residential Life (SHRL), the Assistant Director for Organizational Development (ADOD) leads the development and oversight of all department recruitment, onboarding, training, and development efforts, including strategy to improve the SHRL department's ability to achieve its key performance indicators (KPI) through critical, ongoing talent development. The ADOD will develop, implement, and lead programs that evaluate, enhance, and improve employee and organizational performance. This highly collaborative role will be responsible for working cross-functionally to build and execute talent development initiatives using an instructional design philosophy to ensure inclusive practices. The ADOD will also act as a liaison to the Human Resources departments and oversee various human resources-related functions on behalf of SHRL. This position is responsible for developing staff recruitment, training, and development programs and executing work activities in alignment with SHRL's mission, vision, and values as it works with department supervisors to ensure organizational priorities are met and standard operating procedures are followed. The primary areas of responsibility are collaboration with campus partners, and the SHRL leadership team to identify, develop, and deliver training content to SHRL staff, managing and supporting SHRL personnel recruitment, onboarding, and other human resource functions.

Examples of Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES include. but are not limited to. the following:

Leadership:

Serve as a member of SHRL's leadership team and participate in critical decisions that impact professional and paraprofessional staff, as well as product development and customer interactions
Provide leadership within SHRL to promote a growth mindset-oriented culture.
Contribute to organizational decision-making through the lens of talent development and management.
Provide talent development frameworks to department supervisors to help support quality management and evaluation practices.
Oversee recruitment, training, and development budgets, including professional development allocations, in conjunction with the Associate Director of Business and Finance, to ensure optimization of resources and alignment with organizational professional development and training goals.
Manage and advise participation in professional development opportunities such as conferences, certificate programs, workshops, and self-driven learning opportunities.
Interact with other university departments regarding pertinent staffing and organizational transitions.
Develop monthly department-wide development sessions and regular team bonding activities to provide opportunities for all-SHRL team building and continued learning.
Collaborate with SHRL leadership in their work with campus partners to advance talent development opportunities and strategies.
Perform assessment, as needed, in the forms of surveys, focus groups, etc. to engage staff in the learning and development of recruitment, training, and development processes.
In conjunction with the Director, assist with the organization and facilitation of departmental (all staff) and leadership team meetings.
In collaboration with SHRL's leadership team leads the development and implementation of the organization's annual training and professional development goals, content, and delivery methods.
Represent SHRL on University-wide committees that develop and promote staff development experiences.

Staff Recruitment, Onboarding, and Offboarding: This position is responsible for the development and creation of SHRL's professional and paraprofessional staff recruitment and onboarding processes such as, but not limited to, recruitment marketing materials, search committee development, interview scheduling and processes, standard hiring documents, onboarding strategies, and professional development plans.

Provide direct oversight of the coordination and execution of professional and paraprofessional staff selection and other departmental committees for a staff size of currently 120-130 personnel
Oversee recruitment campaigns for new staff including development of marketing materials and advertisement in coordination with Human Resources.
Lead search committee development and preparation, including membership selection in consultation with department hiring managers, development of candidate interview scheduling and evaluation materials, and processing recruitment and onboarding, and personnel forms.
Develop, manage, and maintain onboarding and welcome processes and training materials for new staff. Facilitate new staff onboarding and training schedules in collaboration with supervisors, leadership team members, and campus partners.
Collect feedback to critically evaluate and revise onboarding process effectiveness and satisfaction.
Develop the off-boarding program and transition documents to support maintenance of institutional knowledge.

Staff Training: This position is responsible for the development and creation of SHRL's professional and paraprofessional staff training and development processes to support the achievement of organizational KPIs, adherence to department procedures, maximization of organization effectiveness, and recognition of growth mindset practices.

Oversee training program development for professional and paraprofessional staff members in Residential Life, Operations, Facilities, and Finance and organize the Associate Director staff in the execution and implementation of training for their respective areas.
Develop and facilitate Resident Advisor (RA) and other paraprofessional staff training, which includes working with functional areas to coordinate schedules and create consistency between students' learning objectives.
Develop an organization-wide training approach and oversee the development and delivery of training for professional and paraprofessional staff members in Residential Life, Operations, Facilities, and Finance to ensure utilization of best practices, alignment with SHRL professional development and training goals, and adherence to University and Corporation personnel policies.
Develop and maintain professional competency frameworks based on best practices found in relevant professional associations such as, but not limited to, ACUHO-I, NASPA, ACPA, etc.
Assess organizational performance related to KPIs and competency goals to analyze the training needs of the department and develop new training programs or modify and improve existing programs.
Evaluate training programs, materials, and effectiveness. Provide recommendations and guidance as needed.
Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom-based training, demonstrations, on-the-job training, meetings, conferences, and workshops.
Implement "train the trainer" systems and facilitate training and development workshops as needed.
Manage material resources related to training and development within the organization.

Organizational Development:

Build and execute talent management initiatives across the organization including performance management, goal setting, talent reviews, talent forecasts, and succession planning.
Develop, organize, and maintain training manuals, multimedia visual aids, and other educational materials.
Manage and organize departmental Standard Operating Procedures (SOP), including recommendations, creation, and implementation of new policies.
In collaboration with Human Resources, coordinate department-wide position description reviews and updates.
Develop and manage the formal personnel evaluation process for SHRL paraprofessional staff members in alignment with University and Corporation personnel policies.
Develop and organize professional staff retreats, conferences, professional memberships, new staff onboarding, and continuous training in collaboration with the Director of SHRL and leadership team.
Own a catalog of external development opportunities (conferences, coaching, etc.), identify and maintain partnerships, evaluate training vendor quality, and ensure that opportunities align with developing desired competencies.
Leverage relationships with external subject matter experts and vendors and bring best practices/trends to build and embed learning and development programs and curricula that are differentiators in a learning organization.
Lead department efforts and initiatives toward creating equity, inclusion, and diversity in the workplace for both professional staff and student leaders.
Develop and facilitate training and materials as requested.

OTHER FUNCTIONS

Serve as the liaison between SHRL and the Corporation's Human Resources team.
Maintain confidentiality of sensitive information.
Serve as the primary point of contact and chair of various department committees as assigned, including hiring committees.
Identify issues in assigned areas of responsibility or departmental concern and take the initiative to resolve or report them and assist in the identification of potential solutions, including staff training.
Keep a strategic focus on partnership building across campus as the department and University continue to grow.
Promote and maintain an atmosphere of excellent internal and external customer service within the SHRL program.
Perform other duties as assigned.

PHYSICAL WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information.

WORK LOCATION

On-Site Position
Work Location: CSUMB Main Campus, 100 Campus Center, Seaside, CA

KNOWLEDGE, SKILLS, AND ABILITIES

Successful candidates will possess:

Working knowledge of practice, procedure, management, and activities of the SHRL Program.
An understanding of instructional technology, talent development trends, learning strategies, and best practices.
An understanding of staff development, leadership development, and multicultural issues.
Substantial understanding of student development theory, group dynamics, and current issues and trends in higher education.
Knowledge of instructional theories, including assessment and measurement.
Familiarity with instructional design principles and iterative design models (ADDIE, SAM) and the ability to utilize them effectively with adult learners.
Ability to interpret and apply program rules and regulations; ability to initiate and use resourcefulness in planning work assignments.
Ability to establish and maintain cooperative working relationships with faculty, administrators, student organizations, and others in cross-functional committee work.
Excellent written and oral communication skills.
Ability to sensibly manage emergencies and respond diplomatically and effectively to complaints.
Ability to analyze complex situations accurately and adopt effective courses of action, including the ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature.
Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations; analyze and define the problem, draw valid conclusions, and project consequences of various alternative courses of action.
Ability to prioritize and manage multiple simultaneous projects and deadlines.
Ability and skill to supervise the work of multiple direct reports and effectively recommend personnel actions.
Strong problem-solving and conflict-resolution skills.
Ability to train and evaluate the productivity and performance of employees, analyze situations, and take corrective action.
Ability to carry out a variety of professionally complex assignments without detailed instructions.

Qualifications

MINIMUM QUALIFICATIONS

Education and Experience:
Bachelor's Degree from an accredited college/university AND at least two years of experience in training and development or organizational development.
Additional experience beyond the minimum requirement which demonstrates that the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for up to two years of the education on a year-for-year basis.
Excellent Written and Verbal communication skills; able to effectively articulate concepts and processes.
Able to synthesize information and extract themes, even when not initially apparent.

DESIRABLE QUALIFICATIONS

Master's Degree in College Student Personnel, Higher Education Administration, Counseling, Sociology, Training and Development, Instructional Design, Organizational Development, or a related field highly desirable.
Additional experience and/or working knowledge of the practice, procedures, management, and activities of a Housing & Residential Life program.
Proficiency with learning management systems (LMS) and course management systems.
Proven ability to understand organizational culture and adjust recommendations accordingly.
Able to connect with and present to all levels of the organization, including senior leadership.
Demonstrate experience overseeing and facilitating organization development (OD) and change management interventions for diverse groups.
Demonstrated supervisory and leadership experience.
Demonstrated understanding of and commitment to the CSUMB Vision Statement and the core values of mutual respect, collaboration and service orientation, multiculturalism and diversity, community service and institutional excellence.

Special Conditions of Employment

SPECIAL CONDITIONS OF EMPLOYMENT

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the University Corporation. The University Corporation at Monterey Bay will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the University Corporation at Monterey Bay is concerned about the conviction that is directly related to the job, you will be given the fair chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.

This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.

The University Corporation at Monterey Bay is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position is required to maintain confidentiality as outlined in the Department of Education's Family Educational Rights and Privacy Act (FERPA) and California's Educational Code Chapter 13 regarding sensitive student issues. Our Equal Opportunity Policy Statement is available here.

Please note: University Corporation employment is separate and distinct from CSU Monterey Bay or State of California employment. University Corporation employees are not employees of either CSUMB or of the state of California.

All employees must be eligible for employment in the U.S. The University Corporation is not a sponsoring agency for any positions.

University Corporation at Monterey Bay positions are "at-will" employment.

CSUMB is a smoke and tobacco-free campus.

The campus leadership has committed the resources needed to achieve an engaged, safe, and in-person experience. The health and safety of our community remain our highest priority, and we are confident that existing public health measures provide for a safe environment capable of delivering a complete college experience on the CSUMB campus. Being an Otter means caring for each other and doing your part to protect your community.

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State University, Monterey Bay Annual Security and Fire Safety Report is available at https://csumb.edu/clery.

Sensitive Positions - This position has been designated as a sensitive position with:

responsibility for the care, safety and security of people (including children and minors), animals and CSU property
access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards

FERPA:

This position is required to comply with confidentiality requirements outlined in the Department of Education's Family Educational Rights and Privacy and California's Educational Code Chapter 13 regarding sensitive student issues.

Clery Act:

This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. CSAs are employees whose job duties fall into one of the following categories:
Work in a campus police or security department
Are responsible for campus security
Are designated as the contact for reporting criminal offenses
Have significant responsibility for student and campus activities

Special License or Certifications and Conditions:

Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage.
May require occasional evenings and/or weekend work.

Questions can be sent to: hr_corporation@csumb.edu.

SALARY AND BENEFITS

The University Corporation is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students, and the customers we serve. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. Our salary schedule is available here.

The hourly hiring range for this position is $66,550 - $75,000. Classification: Grade 6, Staff. This is an exempt position and as such not eligible for the overtime provisions of the Fair Labor Standards Act. The Corporation offers a rich benefits package that constitutes a major portion of total compensation. Benefits include medical, dental, vision, and life insurance benefits, contributory retirement plan, TSA (403b), and other benefits. Please review our benefits guide for details about sick time, vacation, and holidays.

The Corporation also offers access to CSUMB's Faculty & Staff Meal Plans, which offers convenience, value, flexibility, to our all-you-can-to-eat dining commons, showcasing eight brand new dining concepts for an affordable price.

The University Corporation at Monterey Bay also provides access to affordable campus housing: https://csumb.edu/corporation/employee-housing

Although CSUMB is located in a high-cost housing area, Schoonover Park rental homes are affordably priced. Monthly rent rates include cable television, garbage service, and sewer. Convenient floorplans, attractive interior appointments, and numerous community amenities make Schoonover Park Rental Homes an exceptional value. Schoonover Park is near the main campus, yet a tranquil world away. The community lies nestled in the secluded beauty of rolling coastal hills three miles east of campus. Living in one of the most desirable areas of California, you will enjoy the natural splendor and cultural abundance of the Monterey Peninsula. Quality of life begins with your home in Schoonover Park and extends through every aspect of your California coastal lifestyle. https://www.schoonoverparkapartments.com

How to apply:

All prospective applicants must apply online. You must complete the entire application for submission. We only accept applications for the open positions listed. Please do not fax or mail in a printed version of the electronic applications or a resume in lieu of an application. If you are having difficulty applying or need assistance, please call (831) 582-3389. All positions are open until filled. The completed online application and resume must be submitted by 5:00 pm PST on the priority screening date. Applications received after this date will be reviewed at the discretion of the Corporation.

AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER: The Corporation is an Equal Opportunity-Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.

To apply, please visit https://www.schooljobs.com/careers/csumb/jobs/4653452/assistant-director-for-organizational-development