Job Details

Amherst College
  • Position Number: 1455924
  • Location: Amherst, MA
  • Position Type: Human Resources

Amherst College invites applications for the Director of Workplace Relations position. The Director of Workplace Relations is a full-time, exempt, year round position, job group and level SM-4. Amherst College has profoundly transformed its student body in terms of socioeconomic status, ethnicity, and nationality, among other areas. Today, nearly one-quarter of Amherst's students are Pell Grant recipients; 45 percent of our studentsidentify as domestic students of color. Our expectation is that the successful candidate will excel at working in a community that is broadly diverse with regard to race, ethnicity, socioeconomic status, gender, nationality, sexual orientation, and religion.

Under the direction of the Chief Human Resources Officer, the Director of Workplace Relations is a frontline, strategic partner, who acts as a liaison between the Office of Human Resources, employees and leaders at all levels of the institution by focusing on developing and implementing effective workplace relations, performance management and retention strategies that align with the College's strategic plans and goals. This is a high profile position requiring advanced and sophisticated skills in conflict management and resolution, high personal standards in dealing with others, the ability to develop strong trusting relationships, to communicate with tact and diplomacy, and to find creative, win-win solutions. The incumbent takes appropriate actions to support a diverse workforce, and participates in the College's efforts to create a respectful, inclusive, and welcoming work environment.

Summary of Principal Duties and Responsibilities:

  • Workplace Relations - Design and implement a workplace relations strategy that emphasizes the employee experience, promotes diversity and inclusion, strengthens the workplace culture, and supports retention. Interpret and implements College's policies and procedures, and ensures compliance in all areas of employment law. Conduct and/or oversees investigations, documents outcomes and recommends appropriate course of action. Serve as a consultant and provide training to campus constituents in a variety subjects to promote and support an engaging and positive workplace culture. Act as the Deputy Title IX Coordinator for Staff and Visitors.

  • Performance Management - Manage probationary reviews, performance evaluation process, and work with staff and supervisors/chairs in developing performance plans.

  • Retention Strategy - Develop and implement strategies to retain talented staff. Develop metrics to assess turnover and retention and participate in the coordination of training programs and development opportunities based on workplace trends and needs.


  • Bachelor's Degree, 5 -10 years of direct experience managing workplace relations

  • Strong analytical and problem solving skills, with the ability to think strategically.

  • Comfortable managing difficult situations, showing a high level of professional maturity, resiliency and adaptability.

  • Proven ability to develop strong, respectful relationships, to inspire confidence and to build trust.

  • Proficient in Microsoft Office, particularly Excel, Word and Power Point, employee data management systems, and able to learn new software programs.

  • Excellent oral and written communication and interpersonal, customer service, time management, and project management skills.

  • Supervisory experience

  • Knowledge and familiarity with federal and state employment law

  • Prior experience working with and contributing to a diverse workplace

  • PHR or SPHR, SHRM-CP or SHRM-SCP Certification preferred


Interestedcandidates are asked to submit a cover letter, resume, and the names and contact information (email and/or telephone numbers) for three professional references. Review of applications will continue until the position is filled.
Amherst College, one of the premier liberal arts colleges in the nation, is located in Amherst, Massachusetts, a town of approximately 35,000 residents in the western part of the state. The college's community is composed of about1,800 students from 48 states, plus Washington, D.C., Puerto Rico and 54 countries around the world, and about 1,000 staff and faculty. The college's scenic 1,000-acre campus includes a 500-acre wildlife sanctuary and the Book & Plow Farm ; three museums: Emily Dickinson Museum , Beneski Museum of Natural History and Mead Art Museum ; and multiple educational and cultural venues and resources through the Five College Consortium. The town of Amherst offers an amazing variety of coffee shops, restaurants and entertainment, and a very active outdoor life. Our vibrant campus, diverse community and beautiful surrounding, makes Amherst College and the Town of Amherst the perfect place to work, learn and live!

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